Terms and Conditions

Thank you for choosing to book with Swuite Bohermore. We look forward to welcoming you to Galway. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Cancellation

Guests can cancel free of charge until 2 days before arrival.
Guests will be charged 50% of the total price within the 2 days before arrival.
Race week cancellation – The guest can cancel free of charge up to 4 weeks before arrival.
The guest will be charged 100% of the total price within the four week period before arrival.

Children and extra beds

All children are welcome.
There is no capacity for extra beds in the room.
A limited number of travel cots are available. These must be requested at the time of booking.

Internet parking and pets

Internet – WiFi is available in all areas and is free of charge.
Parking – Free private parking is available in our underground car park (a reservation is needed).
Pets – Pets are not allowed.

Guest information

A form of ID is required (passport or drivers licence) on check in along with a credit card.Guest address details – guests must provide their address details when they book
Check-in and check-out times
Check-in from 14:30 to 22:30
Check-out from 07:30 to 10:30

Damage Deposit

We require a damage deposit of €150 per suite and €250 per apartment
We pre-authorize the deposit by credit card on arrival
Please be aware that it usually takes 6 to 10 working days for the pre-authorization to release the hold on the funds in your account, depending on the bank, after you check out

Hairdryers

Hairdryers are available at reception. No extra charge.

Accommodation Capacity

For insurance reasons the total number of guests staying in each property must not exceed the maximum capacity. As the capacity in each suite/apartment may vary, it is important that you check with us in advance, to ensure that you do not exceed the limit. Exact numbers of adults and children must be confirmed to match capacity.

Smoking

Swuite operates a strict no smoking policy throughout the building. Please smoke only in outside designated areas only.

Fire safety

Please familiarise your self with the escape route from the building. There is a map on the back of each apartment door. It is a criminal offence to tamper with fires safety equipment. Any such tampering is subject to a €150 fine.

Insurance

It is strongly recommended that guests take out holiday insurance to cover the possibility of cancellation charges. The property and their contents are insured by the owners. However you may wish to take out insurance for your personal belongings.

Behaviour

Swuite Bohermore reserves the right to terminate this contract if the behaviour or conduct of the guest during a holiday is likely to endanger the safety or wellbeing or other guests. In such an instance, any cost of repairs to the property, its contents or surroundings arising as a result of misuse or negligence will be charged in full, as will the replacement of missing items.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or
our employees or contractors whilst acting in the course of employment.

Right to decline

Swuite Bohermore reserves the right to refuse, alter or cancel a booking, even after receipt of payment. In addition, the company is relieved of all liability should reserved accommodation not be available due to circumstances beyond our control. In such an instance, alternative arrangements will be made in similar accommodation, or a full refund will be offered. However no refund or liability will apply to a situation where a client is requested to vacate, or leaves of their own accord, prior to the expiration of their booking.

Privacy Policy

Any data collected during the course of this booking will be stored in compliance with the EU General Data Protection Regulation (GDPR). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.